Privacy Policy

 

Privacy Policy

AFC Energy plc respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we process your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

With regards to our website AFC Energy plc is the Data Controller, you can contact us about this privacy notice by writing to AFC Energy plc, Unit 71.4 Dunsfold Park, Cranleigh, Surrey. GU6 8TB or via email privacy@afcenergy.com.

Information we collect

Personal information relates to any information about an individual from which that person can be identified.

We may collect, store, and use the following types of personal information about you:

  • Name
  • Phone
  • Skype
  • Email address
  • Company you work for
  • Country of residence
  • Website usage data please see our Cookie Policy

How Information is collected?

Information is provided by you either by filling in the contact form on our website, search queries, search terms, quotations, signing up to receive newsletters and applying for employment.

If you write to us (by letter or email), we may keep a record of that correspondence.

If you telephone us or we telephone you, we may keep a written record of that conversation. We may also record the conversation for the purposes of training and ensuring our service standards are maintained.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, file access logs, server logs, transfer logs, error logs, application logs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

How do we use your information?

We will only use your personal information when the law allows us to, and for the purpose that the data was provided. For example, we may use your personal information in the following circumstances:

  • Sending marketing communications that you have already given your prior consent to receive.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

You have the right to withdraw consent to marketing at any time by contacting us.

Who we share your information with

We may share your personal information internally and with relevant third parties such as public relations, marketing, IT services and web services where required by law; where it is necessary to administer the working relationship with you; or where we have another legitimate interest in doing so. We require third parties to respect the security of your data and to treat it in accordance with the law.

Transfers outside the European Economic Area

We may transfer your information outside of the European Economic Area. Where we do so, we will ensure appropriate safeguards are in place.

Data security

We will ensure an appropriate level of security to protect your personal information, including protection against unauthorised disclosure or unlawful processing and against accidental or intentional loss, destruction or damage.

In addition, we limit access to your personal information to those employees, contractors and other third parties who have a business need to know. They may only process your personal information on our instructions and they are subject to a duty of confidentiality. We regularly review all our systems, policies and technologies to ensure that these continue to work effectively to protect your personal information.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of any breach in accordance with legal requirements.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal requirements.

Your rights

Your rights in connection with personal information as well as the right to being informed about the collection and use of your personal data are listed below.

Under certain circumstances, by law you have the right to:

Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing.

Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

Request the transfer of your personal information to another party.

Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

Right to withdraw consent where you have provided your consent to the processing of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.

You have the right to complain to the Information Commissioner. You can do this by contacting the Information Commissioner’s Office directly. Full contact details including a helpline number can be found on the Information Commissioner’s Office website (www.ico.org.uk). This website has further information on your rights and our obligations.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check this page when you visit our website to view changes in our policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be sent to us by email to privacy@afcenergy.com.